How We Do It

We give you and your company complete peace of mind. It just takes four steps.
1

Meet With You

First, we get to know you and your business. What are your processes? How do you use your devices? We learn about your file storage, your backup protocols, and we find out about your struggles.
2

Assess Devices & Infrastructure

We take a snapshot of your devices and IT infrastructure and assess it. How many devices are in your network? Computers, laptops, phones? We look at your devices’ capabilities and functions too — who’s using them, what for, and what could they do with them. Then we determine the threats facing your company.
3

Monitor Your Business

Then, we monitor the security of your website and devices. Through remote monitoring and management we’re constantly watching for cyber attacks, malware, or network penetration.
4

Real Time Feedback & Monthly Check In

Constantly monitoring your network, we react in real time and give you feedback on attacks or threat immediately. Furthering our service, we take proactive steps to limit issues in your business’ IT and provide well-timed maintenance. Then at the end of each month we report to you and check in with any of your concerns.

Free Tech Evaluation

Providing a Free Tech Evaluation, we’ll come out to you and assess the hardware you’re using, your office, and the overall IT environment.

 

We’ll look at:

Free Tech Evaluation

Providing a Free Tech Evaluation, we’ll come out to you and assess the hardware you’re using, your office, and the overall IT environment.

 

We’ll look at:
Computers and their specifications

Computers and their specifications

Firewalls used in their network

Firewalls used in their network

Type of antivirus/security software used

Type of antivirus/security software used

Network hardware

Network hardware

Internet connection and speed

Internet connection and speed

Wifi access point locations (we’ll optimise these)

Wifi access point locations (we’ll optimise these)

Network hardware

Network hardware

Internet connection and speed

Internet connection and speed

Wifi access point locations (we’ll optimise these)

Wifi access point locations (we’ll optimise these)

Computers and their specifications

Computers and their specifications

Firewalls used in their network

Firewalls used in their network

Type of antivirus/security software used

Type of antivirus/security software used

If you have IT policies, we’ll look at what they are and how we can improve them. We’ll ask important questions like: do you have backup systems? Do you have a Disaster Recovery plan? We’ll get an idea of what you are and aren’t happy with in your IT setup and processes. By doing this, we’ll understand how to make your IT work better for you and how we can optimise your business.

 

After our Free Tech Evaluation you’ll be left with a better idea of how efficient your IT is, how it can improve, and how your business could be running both more productively and efficiently with the help of a managed IT infrastructure. Whether you decide to come onboard with us or not, we’ll provide a full report, outlining where your IT stands and how any shortcomings can be rectified.

Unlimited Remote Support

IT issues can cost you business and unexpected downtime can cost you money. When we partner with you, we want to keep your business productive. We offer unlimited support for any IT issues your business faces. You’ll speak directly with an IT expert and we’ll work to solve your problem. If you need us to come onsite to fix it, we’ll be there.

Book An Onsite Evaluation

We’ll run a full assessment of your IT environment, providing actionable steps for better efficiency.